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SHORELINE ESTATE SERVICES
shorelineestateservices.ca

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ACCESSIBILITY STATEMENT

1. Our Commitment to Accessibility

Shoreline Estate Services is committed to ensuring digital accessibility for all people, including individuals with disabilities. We strive to continually improve the user experience on our website, shorelineestateservices.ca, and to apply relevant accessibility standards in accordance with applicable British Columbia and federal legislation.

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2. Applicable Legislation

This Accessibility Statement is made in accordance with the following legislation and standards applicable in British Columbia and Canada:

  • Accessible British Columbia Act, S.B.C. 2021, c. 19 — which establishes the framework for identifying, preventing, and removing barriers to accessibility for persons with disabilities in British Columbia;

  • Accessibility for Ontarians with Disabilities Act, 2005 (AODA) — referenced as a complementary standard;

  • Canadian Human Rights Act, R.S.C. 1985, c. H-6 — which prohibits discrimination on the basis of disability;

  • BC Human Rights Code, R.S.B.C. 1996, c. 210 — which prohibits discrimination in services, including digital services, on the basis of physical or mental disability;

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — published by the World Wide Web Consortium (W3C), which is the recognized international standard for web accessibility.

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3. Standards We Follow

Shoreline Estate Services aims to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are organized around four principles — that web content must be:

  • Perceivable — information and user interface components must be presentable to users in ways they can perceive;

  • Operable — user interface components and navigation must be operable;

  • Understandable — information and the operation of the user interface must be understandable;

  • Robust — content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

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4. Accessibility Features of Our Website

We have taken steps to make shorelineestateservices.ca as accessible as possible. Current accessibility features include or are intended to include:

  • Use of semantic HTML to support screen reader compatibility;

  • Text alternatives (alt text) for non-decorative images;

  • Sufficient colour contrast ratios to meet WCAG 2.1 Level AA requirements;

  • Keyboard navigability throughout the website;

  • Clear and consistent page structure, including headings and landmarks;

  • Links with descriptive text to convey purpose;

  • Avoidance of content that flashes more than three times per second;

  • Readable font sizes and scalable text.

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5. Known Limitations

While we are committed to full accessibility, we acknowledge that some areas of our website may not yet fully conform to WCAG 2.1 Level AA standards. We are actively working to identify and remediate any accessibility barriers. Known or potential areas of ongoing improvement include:

  • Third-party embedded content (such as maps or booking widgets) that may not be fully within our direct control;

  • Legacy PDF documents or downloadable files that may not yet be fully accessible;

  • Images or media uploaded over time that may not yet have complete alternative text descriptions.

We are committed to addressing these limitations in a timely manner and will update this statement as improvements are made.

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6. Feedback and Accessibility Requests

We welcome feedback on the accessibility of shorelineestateservices.ca. If you experience any barriers in accessing our website or any of its content, or if you require information in an alternative accessible format, please contact us:

Shoreline Estate Services
Website: shorelineestateservices.ca
Email: info@shorelineestateservices.ca
Phone: 250.808.8849
Location: Kelowna, British Columbia, Canada

We aim to respond to accessibility feedback within five (5) business days and to provide a substantive response or resolution within twenty (20) business days.

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7. Third-Party Content and Platforms

Our website may contain links to third-party websites or embed third-party content. Shoreline Estate Services does not control and cannot guarantee the accessibility of third-party content. We encourage users who encounter accessibility barriers on linked third-party sites to contact those parties directly.

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8. Ongoing Accessibility Efforts

Shoreline Estate Services is committed to ongoing efforts to improve digital accessibility, including:

  • Conducting periodic accessibility reviews of our website;

  • Incorporating accessibility requirements into updates and new features;

  • Providing staff training on digital accessibility best practices;

  • Consulting with users with disabilities to better understand their needs.

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9. Review of This Statement

This Accessibility Statement will be reviewed and updated at least annually, or sooner if significant changes are made to our website or if relevant legislation is amended. The current version of this statement is effective as of the date noted above.

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Last Reviewed: June 16, 2026


Shoreline Estate Services | Kelowna, British Columbia
shorelineestateservices.ca | info@shorelineestateservices.ca | 250.808.8849

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